Shipping Policy

Thank you for choosing Loser Journey for your home exercise device needs. We are committed to providing you with a seamless and enjoyable shopping experience. Please read our shipping policy carefully to understand how we handle the shipping of your orders.

1. Order Processing:

   • All orders placed on loserjourney.com will be processed within 1-2 business days, excluding weekends and holidays.
   • We strive to ship your order as quickly as possible, ensuring it reaches you in a timely manner.

2. Shipping Methods:

   • We offer standard shipping for all orders within the United States. Additional shipping options may be available during the checkout process.
   • The estimated delivery time for standard shipping is 3-7 business days, depending on your location.
   • Please note that delivery times may be affected by unforeseen circumstances such as natural disasters or public holidays.

3. Shipping Charges:

   • Shipping charges will be calculated based on the total weight of your order and your shipping address. The exact shipping cost will be displayed during the checkout process before you complete your purchase.

4. Order Tracking:

   • Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
   • You can also track your order by logging into your account on loserjourney.com and accessing the order history section.

5. International Shipping:

   • At this time, we only offer shipping within the United States. We apologize for any inconvenience caused and hope to expand our shipping options in the future.

6. Shipping Address:

   • Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or losses resulting from incorrect or incomplete address information.

7. Order Modifications and Cancellations:

   • Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before confirming your purchase.

8. Damaged or Lost Packages:

   • In the rare event that your package is damaged or lost during transit, please contact our customer support team at [email protected]. We will work with you to resolve the issue and ensure your satisfaction.

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. We are here to assist you.

Thank you for choosing Loser Journey. We appreciate your business and look forward to serving you again in the future.